Sync Now

A macOS button labelled "Sync Now" surrounded by love hearts.

I’m very glad Apple’s Messages team somehow snuck this one little button past the corporate bureaucracy (Apple infamously likes to pretend their software is infallible and therefore doesn’t need things like useful error messages or rectification tools). It’s of course not great that iMessages don’t reliably sync between Apple devices to begin with, but at… Read more

Bipolar customer support

Consider these two examples involving Flickr, that occurred within just one day of each other. Nice gal Amanda I submitted the following feedback, not really expecting much of it. In fact, I fully expected some useless, boilerplate response that completely ignored the point and directed me to the upload requirements page (despite it being the… Read more

Multiple displays on a Mac sucks

So many people I’ve worked with have used multiple displays – typically a matched pair side-by-side – and sworn by them. It’s always mystified me, to be honest. I’ve attempted the multi-display lifestyle a few times over the last thirty years. At first as a bourgeois indulgence, back when even having a single 17″ display… Read more

Apple antitrust & music piracy

The position of many folks – most recently the U.S. Department of Justice – against Apple has drawn an unexpected parallel to that of music pirates in the late 90’s and early 2000’s. If you’re too young to have personally lived that time, just know this key point: back then, buying or streaming music online… Read more