Bipolar customer support

Consider these two examples involving Flickr, that occurred within just one day of each other. Nice gal Amanda I submitted the following feedback, not really expecting much of it. In fact, I fully expected some useless, boilerplate response that completely ignored the point and directed me to the upload requirements page (despite it being the… Read more

Z9 II wishlist

Note: I originally wrote this in early 2022, after a few months with the Z9, but I forgot to actually publish it! I realised this in November 2023, so I corrected that oversight after a quick update (e.g. I originally had a wishlist item for a “portrait-grip-less Z9 without any other changes”, which is basically… Read more

Z9 GPS disables itself

I’ve been out using my Z9 every weekend, but a bit behind on actually going through all the photos. Just now I was reviewing some and was surprised to realise there were no GPS coordinates. In any from that day. Where I was outdoors for hours in a flat grass field. I then discovered that… Read more